Tech Support

  • Reballancing divisions using Hauptwerk mixer

    A user asked how to set the Hauptwerk mixer so that he can mix the perspectives of each division independently of other divisions of the same perspective. The Positive seemed to be too present, while HW seemed too "far away". Therefore, he wished to reduce the direct perspective of the RW ranks to make them a bit "farther", and Continue reading

  • Installation problems with multi-part packages

    Sometimes, I get messages like this from users: I buyed the Casavant Organ, two days ago, but it's impossible to install it. It always says there is an error on the basson 16 and that there is a missing volume. I tried several new downloads, but nothing changed. Continue reading

  • Mixing perspectives in the Hauptwerk mixer

    User wanted to create his own mix of perspectives (direct, diffuse, rear) for his headphones. He thought Hauptwerk 8 was not capable of this job. Although Hauptwerk does not have any convenient "mixing desk" view, it is capable of mixing perspectives in any desired way. For this, we need to split the perspectives into various groups/primary audio outputs, so that we can then adjust volumes of the perspectives via the primary outputs. Here is the complete guide: Continue reading

  • Pipe Organ Sounds Best When Out Of Tune

    A user asked why sample sets sound somewhat out of tune. He did not like it out of tune, he wanted to have perfectly tuned organ instead. Continue reading

  • CPU clipping in Hauptwerk

    User question: using some sample sets of particularly large organs (e.g. Billerbeck or Frankfurt) and playing with the tutti, the CPU indicator signals a clip and the sound distorts, sometimes even leading to a crash that requires a restart of the Hauptwerk program.

    Answer: Continue reading

  • Billerbeck version 1.5 backward incompatible

    A powerful soloistic Tuba has been added to the Billerbeck virtual organ. The Tuba has three pitch ranges 16', 8', and 4', and it can be coupled to any manual or pedal. In pedal, it also has a 2' pitch in addition to the three mentioned. Continue reading

  • Sample sets and volume level adjustments

    A user asked how to adjust the overall audio volume of a sample set in Hauptwerk.

    Before proceeding, you should know that in general the sample set creator sets the default audio level of a sample set so that when tutti is used and fat chords played, it does not clip (Wiki explanation of the phenomenon) the audio stream. When the organ is large, this may result in single stops sometimes too quiet. Continue reading

  • Comparing 96kHz vs. 48kHz performance in HW 7

    I was asked to extend my repitching experiment by comparing the 96kHz performance against 48kHz performance in Hauptwerk 7. I did the same as yesterday: loading pure sine wave of 2kHz into a Hauptwerk "pipe". Holding the pipe sounding while rising the pitch of the pipe gradually to +50 cents, then resetting to 0, then lowering the pitch gradually to -50 cents, then resetting again to 0. I was using the Hauptwerk native pipe voicing for this, dragging the pitch slider up and down with a mouse. Continue reading

  • Audio improvements in Hauptwerk 6 and Hauptwerk 7

    Many years ago, I created an article on the Hauptwerk 4 aliasing. It is still diplayed on my web. Many users are asking whether the audio engine improvements of the recent Hauptwerk versions are worth the upgrade. This article gives the answer. Continue reading

  • Alternative Speaker Setup for 8-Channel Surround Sample Sets

    Jan Loosman reported special speaker setup for 8-channel surround sample sets, which proved convincing and realistic sounding. His report, including the photos of his setup below. Thank you, Jan!

    Alternative routing of the most distant front perspectives to additional side channels. Continue reading

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